Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Saturday, January 8, 2011

25 Characteristics of Effective Social Media Campaigns

Pick this up from socialmediatoday, the 25 characteristics of effective social media campaigns show what the effective ones have done. Some characteristics really mind-opening. Marketers can pick and choose what applies to you.


1) They spread like wildfire. Effective social media campaigns spread very fast. If your campaign is not spreading, it is not effective. Test the waters with micro campaigns. Learn to swim before attempting to ride the big waves.
2) They are not spammy. Don't just promote your site links; share something insightful about your company or product. Don't send out the same message to your community. It is spam…and it is very annoying to them. Even to you. Admit it.
3) They provide value. Value can come in the both physical and mental forms. Effective campaigns provide value in any or both of these regards.
4) They are well branded. Clothe your campaign from head to toe with your company's identity. Use your logo, your USP or slogans, your colors, and any other thing that defines your business's identity. Add your brand to every video you produce; don't add just your website address.
5) They are measured. You need to track your social media marketing efforts. Whether you install Google Analytics on your Facebook fan page or you use Post rank to measure your effectiveness, make sure you work with the data.
6) They have excellent copy. Leave a positive impression in just a few words. Using big vocabulary is not the way to go; making sense is what matters.
7) They don't ‘sell'. Instead of selling, you should work at generating leads with your social media campaign. Sell to those leads later on.
8 ) They build relationships. Don't just broadcast. Interact. Building relationships  helps build even more relationships. It also increases the perception of value and builds loyalty.
9) They build trust. Be as honest in your campaign as possible. Trust is very hard to earn back once lost. Your campaign should build and maintain trust in your build.
10) They are innovative. Regular campaigns mostly go unnoticed. Innovation adds ‘flavor' to your campaign. It is the aroma of your campaign and the one thing that will convince most people to take action.
11) They have ears. Your campaign will not be successful unless you listen for feedback. People may have something to say so listen and show appreciation or let them know you are working on it. Never delete a negative feedback.
12) They are well organized. Your campaign needs to be well planned. It should have a first step and an nth step (where n is the number of the last step). Follow through from step 1 through to step n. Don't go from step one to step 3 to step 2. Plan your steps well so it is easy to follow through step 1 to the last step.
13) They are maintained by humans. Don't rely on automation when it comes to marketing on the social web. It just won't work. Besides, it destroys trust. Put a human being in front of, in-between and behind all your social media campaigns. I want to talk to a human being not a robot.
14) They are consistent. You need to be consistent with your update (or broadcast) schedules and interact with people who leave replies and comments. If you broadcast once a week and change to 5 times a day, people will begin to question your actions. Unless you give them good reason why you have changed your schedule.
15) They have bait. You need to have some sort of bait to convert visitors into leads. Try eBooks, free products, white papers, discount codes, samples, free vouchers, et cetera. Bait them to get them .
16) They use leverage. They leverage the subscriber bases of their communities and other people's communities. They also leverage their company strengths.
17) They include a blog. I suggest you have a business blog before you start your campaign. Your blog should be the hub of your social media campaign efforts. Make you install social media sharing buttons to make it easier for others to share your blog's content.
18) They engage other blogs. You can do this too. Apply as a guest writer for blogs in your target market. Read blogs in your niche and leave thoughtful comments (not just a “thank you”).
19) They are not everywhere. If you want your campaigns to be successful, don't register for an account on every social media site. That will only burn you out and your campaigns will be fruitless.
20) They have humor. Adding humor to marketing is a cool way of saying “we are a friendly business”. It makes your marketing memorable. A priceless result.
21) They share company events. If your company is being bad mouthed, tell your customers about it. Tell them the truth in it and the lies. Don't give them the chance to second guess your company. If your company is nominated for an award, tell your community about it. If your company wins the award, tell them. If you lose the award, tell them.
22) They integrate offline marketing. Print some T-Shirts, with your logo, Twitter handle, Facebook fan page URL and your slogan on it and give them out to your customers. Send out paper printed catalogs to your online leads. Add your Twitter and Facebook URLs to your contact address. Integrate offline with online.
23) They use the right networks. Even though Facebook supports videos, video campaigns will do better on Youtube than on Facebook.
24) They use photos and videos. Photos and videos leave a lasting impression on peoples' minds. The best photo you can use is your logo. When you make a video, put your logo on it.
25) They have a call to action. What is the essence of a marketing campaign without having a call to action of some sort? I suggest you use your social marketing campaigns to generate leads before trying to sell anything. By the way, “signup below” and “call us now” are not the only call to action examples. “Click to view our portfolio” is an example of call to action. Your call to actions must follow a sequence; from your homepage to the last page.

Thursday, December 9, 2010

Sina Weibo maybe a copycat, but definitly a smart one


Sina Weibo maybe a copycat, but is definitely a SMART one. Noteworthy is that, there are also popular grassroots accounts that are not verified but still enjoy huge community. This is valuable because it leads us to find out in details how and why these accounts become famous. Verified account is like an ID that brings natural popularity and it’s nice to have one. However, if community can be created without a verified one, that’s even nicer. 

Continuing previous article on Weibo (equivalent to Twitter in China), this article takes a closers look at the top Weibo site T.sina. 
Let’s cut into the biggest difference Sina Weibo to its American equivalent—verified account. 
What is verified account exactly?
Verified account, like literally meaning, is the verified account identification on Sina Weibo, which according to the site, is to issue to “avoid confusion of identity”. 
Look: an orange letter V will appear next to verified account .
Who can be verified?
·         Popular entertainment figure
·         Popular public figure in other industry
·         Company, organization, media and executives
·         Important news figure
Process: apply online (need to provide ID and work ID). Sina will get back in 7 days.
Personal relationship with the editors is another option. Rate to be find out.
Special function: there’s no special function for verified account and regular account (really? Any more info?).

Other difference to Twitter: Sina Weibo is much versatile. 
All services and data are available under Sina Weibo: There’s Sina Weibo Square (微博广场), which aggregates all popular data and information: from popular topics, to the top 2,000 popular accounts in celebrity and non-celebrity category. Sina Weibo provides recommendation on friends base on users’ interest.  Mobile Sina Weibo is available too. Users are able to vote, create a topic, and include pictures and videos. 
Open API: Sina Weibo is an open platform. Third party APIs are available. Other functions such as group sending, IM, Weibo Group is also available. 
Connect to multiple platform: Sina Weibo  can be embedded into other platforms such as 163 Blogs, be included into your email, to BBS, under your signature, in QQ Space. Now we see the ambition of Sina Weibo.

Who’s popular on Sina Weibo?
Besides celebrities and public figures, pubic interest accounts are popular in non-celebrity category. See below the most popular accounts.
Celebrity
Number
Note
                          4,251,950
actress
                          4,039,605
hostess
                          3,856,872
actress
Non celebrity
 Number
Note
                          1,519,390
also popular on Renren
                          1,334,901
NA
                          1,018,908
account acout good saying /idioms

Not only an information sharing platform, Sina Weibo has created a system that allows users to network, and advertisers to spend money. You can say Sina Weibo is copycat, but it's definitely a smart one.  


Saturday, December 4, 2010

Weibo Groups and Guanxi!

Continuing last Weibo article, which mentions that Weibo is more versatile with multiple social networking functions, this article digs deeper on Weibo itself, strengthening the increasingly important role for Weibo in China by identifying the very difference between Weibo and Twitter.
Besides videos, pictures, and gaming applications, “Weibo Groups (微群)” is another function that brings this platform closer to social networking business.

About Weibo Groups
Weibo Groups are social clubs divided in 8 major categories (celebrities, industry, interests, culture, lifestyle, housing, old friends, and cities), with over a hundred subcategories. Within these categories users are allowed to create their own groups with specifically defined interests. Each group is limited to 500 users and each user is limited to 10 groups. There are both open groups (anyone can join) and closed groups (requires approval to participate as a member, but anyone can read).
What does this mean to us?
• Multiple promotional ways on Weibo itself: not only setting up accounts for our characters, Weibo Group is another place to spread the word and generate subscribers.
• Similar promotions among Weibo and other SNS: while it is clear that Weibo is a competitive threat to SNS, it is also clear to us that it’s a necessary platform that we should include in our promotional efforts, knowing that Weibo has more social networking function, our promotional practices will have more direction accordingly. Weibo has 70 million users, Renren self-reported to have 160 million users. Sina Weibo Group has launched ahead of Renren Group

How much does it cost?
While full promotional rate is not available yet, from communicating with one blogger I outreached this week, the promotion within Weibo groups that have over 10,000 fans cost minimum 500-700rmb ($75-$105)/day. These groups will promise on avg 50 RT and 50 comments.
Payment cannot always guarantee premium account, what else? Guanxi!
From former research we mentioned “verified account” on Sina Weibo, which allows over 2,000 following and is supposed to be distributed only to celebrities and business. However, from communication with industry people, “Guanxi”, “personal relationship” in Chinese, with editors enable non-celebrity figures like Xiaoxi to have verified account access as well. Is Guanxi important? Of course!
However, there are also examples showing that payment without Guanxi can guarantee everything, including subscribers. Exactly why is that? See my next article for details.

Note: Weibo is Chinese Twitter, literally means microblog.

Additional reads:
http://www.techrice.com/2010/11/27/sina-weibo-launches-groups-threatens-chinas-social-networks/
http://www.techrice.com/2010/11/07/sina-weibos-4-steps-to-dominance-in-china/

Thursday, December 2, 2010

First Look at Weibo

In order to find out Weibo’s role in campaigns, I examine three effective Weibo campaigns that happen recently, and identify the followings:
• Weibo+ event is most often utilized in campaigns
• Most campaigns focus on a variety of social media sites including SNS, VSS, and Weibo, intead of aiming solely on Weibo as a single platform.
• Weibo is becoming an increasing effective way to go viral. Weibo is becoming the main channel for online community to voice opinions and engage with brands. Source shows that 45.9% online users voice their opinions through Weibo during the World Cup Season. According to DCCI, China’s Weibo users will expand to over 100 million.
• Sina Weibo (t.sina) continues to be the leading Chinese microblog platform.

Furthermore, I examine the general differences between Weibo in China and the microblog in the US.
• Weibo has a focus on verified account, which is given to all celebrities and brands. “V” appears by every verified user’s Weibo entry. Weibo’s verified accounts have to be celebrities or brands.
• Weibo has multiple functions. That happens with other social media platforms in China as well. A Sina Weibo game named “Adoption”, which was launched in October, attracts 30,000 users and 100,000 Tweets in two days.
• Different to Twitter, Weibo embed pictures and videos which can be viewed without leaving the page. This is this handy for the user and provides opportunities for marketing, as brands can more easily associate visuals with entries.
• Business people on Weibo are as popular as entertainment stars. According to a blog article, In Twitter’s top ten there is not one business person; in Weibo’s there are three. Successful businesspeople are seen more like celebrities.
• Weibo has the backing of Chinese giant, Twitter doesn’t. Major Weibo is developed by major portal sites therefore are in very strong position in China.
• Top Weibo users have over 1 billion followers. According to first-hand source, it takes about 500-700 rmb/day to promote on a Weibo fans group that has over 10,000 fans. This type of fans group enable about 50 Retweets and 50 replies daily


Note: Weibo (微博) is the Chinese pronunciation microblog. Equivalent to Chinese Twitter. Therefore Weibo is sometimes called microblog.

Tuesday, May 4, 2010

Youku News Update

Youku goes to film
Youku is going to partner with CFGC (China Film Group Corporation) for 10 short films, which are expected to go in shooting in May 2010. This partnership has already attracted well-known directors including FENG Xiaogang, and NING hao, formulating a theatre+ digital double distribution platform.
According to Wei, Senior Vice President of Youku, 2007 to 2009 is the preliminary stage of online video content creation, and online wepisode prove to be the key product for Youku’s online videos. Realizing that online videos are informative, interactive, and entertaining, Youku is going to create more partnerships like this which bridge different platforms and cover diverse audience groups.
                           
Youku launches independent video search site
According to Chinatechnews.com, Chinese video website Youku.com(优酷) has launched an independent video search website Soku.com(搜酷), which allows users to search for videos on Youku.com as well as those on other websites. translated into Chines, soku means cool search. The launch of this new video search website aims to aid Youku.com's competition with Baidu.com's newly launched video subsidiary Qiyi.com(奇异), which means extremely different. here’s a sneak peak of both "Cool Search" and "Extremely Different":



Friday, April 30, 2010

Who else is there left to...Twitter?



Everybody goes to Twitter: marketers, bloggers, entrepreneurs, managers, actors, actresses, businesses, and organizations. After Dalai Lama joined Twitter in February, the controversial Venezuelan president Hugo Chavez just started tweet about Bolivarian revolution and invited other famous figures to join the Twitter board, Fidel Castro is on the invite list. At least Chavez hasn't gone that far by using "evite" to send out invitation. No, you know I'm just kidding. 


Although only 2 Tweets, by the time this article were posted, Chavez’s Twitter account already attracted 119,392 followers.

If Twitter keeps developing like this, it has the potential to be the new social directory book, where we are able to find anybody at any time about any Twitter-related information.

Check Mashable for details on this news.



Tuesday, April 27, 2010

Social Networking Habits Across Asia-Pacific

comScore recently released a report regarding the social networking activities in the Asia-Pacific region. This report offered valuable insight on the social networking habit across Asian-Pacific markets, well, almost across—China was not included in this report, I guess, partly because that the regulated Internet environment has make it hard to measure. Here are the findings:

More than half of the total online population in the Asia-Pacific region visited a social networking site in February 2010. By regions, social networking penetration was the highest in Philippines, followed by Australia and Indonesia. Philippines also showed the highest level of engagement on social networking sites averaging 5.5 hours per visitor.

Facebook stood out as the top social network sites across the majority of individual markets in the region. This showcased that the Asia-Pacific region exhibited significantly more individual market differentiation than in other global regions. Facebook was the social networking leader in such markets as Philippines, Australia, Indonesia, Malaysia, Singapore, New Zealand, Hong Kong and Vietnam, while in other regions competing brands enjoyed brand preference. For example, Orkut stood out as the top social networking site in India and local player Mixi.jp led in Japan.

Here is the entire report.